365ph app Privacy Policy

This Privacy Policy describes how 365ph app collects, uses, stores, and protects personal information provided by users in the Philippines. By creating an account or using the platform, you acknowledge that you have read and understood this policy.

Last updated: 2025. This policy applies to all registered users of 365ph app, including those accessing the sportsbook, live casino, and slot games via the website at 365phapp.com.

1. Information We Collect

365ph app collects the following categories of personal information:

Account information: Full name, date of birth, email address, mobile number, and username provided during registration.
Identity verification documents: Government-issued ID (such as a Philippine passport, driver's license, or PhilSys national ID) submitted during the account verification process.
Payment information: GCash number, Maya wallet details, or Philippine bank account information (BDO, BPI, UnionBank, etc.) linked to your account for deposits and withdrawals in Philippine Peso (₱ PHP). We do not store full card or wallet credentials on our servers beyond what is required for transaction processing.
Device and browser data: IP address, browser type, operating system, screen resolution, and device identifiers collected automatically when you access the platform.
Usage data: Pages visited, session duration, game and betting activity, login timestamps, and navigation patterns within the platform.
Cookies and tracking data: Session cookies and persistent cookies used for authentication, preference storage, and performance monitoring. See Section 3 for details.

We collect only the information necessary to operate the platform, verify your identity, process transactions, and meet regulatory obligations.

2. How We Use Your Information

365ph app uses collected information for the following purposes:

To create and manage your account on the platform.
To verify your identity and age as required for online gaming compliance.
To process deposits, withdrawals, and account transactions in Philippine Peso.
To detect and prevent fraud, money laundering, unauthorized access, and other illegal activity.
To provide customer support and respond to your inquiries.
To send account-related notifications such as transaction confirmations, security alerts, and policy updates.
To improve the platform, diagnose technical issues, and monitor performance.
To comply with applicable Philippine laws and regulatory requirements.

We do not use your personal data for unsolicited marketing communications without your consent. You may opt out of non-essential communications at any time by contacting support.

3. Cookies and Tracking

365ph app uses cookies and similar tracking technologies to maintain session state, remember your preferences, and monitor platform performance. The types of cookies we use include:

Essential cookies: Required for the platform to function. These enable login sessions, keep you signed in, and support security features. They cannot be disabled without affecting platform usability.
Functional cookies: Store your preferences such as language settings or preferred payment method to improve your experience on return visits.
Analytics cookies: Collect anonymized data about how users navigate the platform, which pages are visited most, and where errors occur. This data helps us improve the platform over time.

You can control cookie settings through your browser. Disabling essential cookies may prevent you from logging in or using certain features. We do not use third-party advertising cookies or sell your browsing data to advertisers.

4. Data Storage and Security

Your personal data is stored on secured servers. We apply industry-standard security measures including encrypted data transmission (HTTPS), access controls, and regular security reviews to protect your information from unauthorized access, disclosure, alteration, or destruction.

Account data is retained for as long as your account is active or as required to meet legal and regulatory obligations. Upon verified account closure, personal data will be retained for the minimum period required by applicable Philippine law, after which it will be securely deleted or anonymized.

Despite our security measures, no method of transmission or storage is completely secure. We encourage you to use a strong, unique password for your account and to contact support immediately at [email protected] if you believe your account has been compromised.

365ph app does not sell your personal data to third parties. We may share information in the following limited circumstances:

Payment processors: Information required to process deposits and withdrawals in ₱ PHP is shared with GCash, Maya, and partnered Philippine banks solely for the purpose of completing your requested transaction.
Identity verification services: Where required, we may use third-party verification services to confirm the validity of government-issued IDs submitted during the account verification process.
Legal compliance: We may disclose personal data to government authorities, regulatory bodies, or law enforcement agencies in the Philippines if required by law or in response to a valid legal process.
Platform security: Aggregated, anonymized data may be shared with security service providers to detect and prevent fraudulent activity across the platform.

Any third party that receives personal data from 365ph app is required to handle it securely and use it only for the specified purpose.

6. Your Rights, Minor Protection, and Policy Updates

Your data rights. As a registered user, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and request deletion of your data where it is no longer required for legal or operational purposes. To exercise any of these rights, contact support at [email protected] with your request and account details.

Minor protection. 365ph app does not knowingly collect or process personal data from individuals under 18 years of age. If we become aware that a minor has registered an account, the account will be closed and all associated data will be deleted in accordance with applicable law. Parents or guardians who believe a minor may have created an account should contact support immediately.

Policy updates. This Privacy Policy may be updated periodically to reflect changes in platform features, legal requirements, or data practices. The updated date at the top of this page will reflect the most recent revision. Continued use of the platform after an update constitutes acceptance of the revised policy.

Contact us. For questions, concerns, or requests related to your personal data and this Privacy Policy, contact the 365ph app support team at [email protected]. For more information about how the platform works, visit the FAQ page or the About Us page.

Questions About Your Data?

If you have questions about how your information is handled on 365ph app, check the FAQ or reach out to our support team. Ready to get started? Create your free account today.